Tasha Jones

Review of The Crowne Plaza Atlanta Midto...

DO NOT WASTE YOUR MONEY - BOOK DOWNTOWN ATLANTA! ...

DO NOT WASTE YOUR MONEY - BOOK DOWNTOWN ATLANTA! This was the WORST hotel experience I have had. We arrive Friday evening - The lobby and outside the lobby smell like marijuana. The valet was full and the hotel has NO AC. We were understanding of the No AC issue as that is out of their control. However, by night 2 of our stay, the room was still over 78 degrees. When we arrived back to our room on night 2 from a day of site seeing - it reeked of marijuana. When I went to the front desk to inquire about the lack of ac and the stench, they sent security up and we switched rooms. After the Front Desk addressed the issue, they assured me that I would be compensated for the room. I have YET to get anyone on on the phone. The front desk staffed seemed disorganized, the valet smelled so much of marijuana that my car smelled of it after sitting in out front for 15 minutes. If I had to do it over again, I would have paid the extra $75/night and stayed at the OMNI hotel. I will never stay at Crown Plaza again.