Christina Araujo

Review of Young Angels of America

I came here to find a wedding dress. I was able to...

I came here to find a wedding dress. I was able to find one for a decent price. The issue with this place is the customer service. The lady is the rudest dress person I have ever met. She took my measurements and told me that she had a dress that would fit and it would be back in the shop the next day. We got sleeves added to it and paid an extra $85 for it. I told her I d be back Friday and we had it written down. I returned twice and both times she didn t have the dress in the shop after telling me it was. I told her I didn t live close and every time I returned it was an excuse. When I finally came I tried on the dress and I let her know that it was right around my hips and she told me that it would be fine. I didn t bother to try and sit because I trusted her. Flash forward a couple days before my wedding I decide to try on my dress and I attempt to sit and I can t sit. I took my dress today back to let her know I need it fixed and she tells me that she won t fix anything that it s been a month. When I had last been there she informed me that I could bring it back anytime if there was an issue. So to be told that she wouldn t do anything when she was in the wrong was bull. She said she wouldn t help and that it was my fault that it didn t fit. What type of customer service is that? My wedding is on Saturday and now I m scrambling to find someone who can fix this dress. I don t recommend anyone to come to this shop. It s the worst customer service and they don t care at all about their customers. I understand why there is only two stars. This place deserves 0 stars.