Stacey Vandell

Review of Hilton Fort Lauderdale Beach R...

The people were phenomenal. We loved our server P...

The people were phenomenal. We loved our server Patron-she was amazing. Beautiful views and great food. I gave this 2 stars because the beds are in serious need of an upgrade...even adding new box spring mattresses would make a huge difference. The sofa bed needs to be burned. Period. We booked here specifically because we had 5 people and wound up having a crying teen because the sofa bed sucked so bad (like her feet were a few inches above her head when lying down because it was so broken). Had to go to front desk to get help and they sent up 2 blankets to offset the slope. We tried to build it up with the couch cushions but that was ridiculous too. She slept on the couch cushions on the floor instead. This place would really be amazing if you could actually sleep without breaking your body on the old beds and be in pain the next day. All 5 of us were miserable on our 6 hr plane ride this morning.

Update. After reaching out multiple times, the staff were very apologetic and provided the credit they had promised during our stay. They said they are working toward upgrades and agreed that working and comfortable beds are a priority. We will be back.