Rate my experience a 2 he service staff have no an...

Rate my experience a 2 he service staff have no answers. My scenario is my brother bought tickets that was supposed to be down front but once we arrived and because he is in a wheelchair no one could s quarters to those seats for the mall play places on the balcony for the up where is if you was of course not the same as being rolled one and to add insult to injury what we spoke to the service desk at the managers they give us the runaround about the monies that was paid for the tickets another words where we sat I wanted was supposed to sit there was a substantial amount of money that should have been returned lastly due to all this confusion we did not get to the city area until the quarter to ten henceforth my rating of a 2