Zachary Lammie Review of Audi Plano
Terrible service. Needed my car serviced. I have t...
Terrible service. Needed my car serviced. I have to get redirected 3 times to get on hold for the service center. When I am finally there i get put on hold for 30 minutes. Next they tell me that they will give me a call back so I give my number and nothing for two days. I call again and finally get to service make my appointment. I have been having trouble with my car leaking oil and have been adding it frequently. The service manager told me that I should be adding oil every 2,000 miles. A blatant lie because no car should ever have to have oil added every 2,000 miles. Anyways I let them have the car and was told I would have an estimate on my car in the next couple of hours. That was at 9am today and its 7pm now. No call back so I called them. Now sitting on hold again for 30 minutes and no word from the operator. If you do get service here it would be wise to get a second opinion. Other than that a terrible experience from this place full of liars.

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