Crispus Nyaga

Review of ZUKU

Zuku is the worst thing in Kenya. Here is my exper...

Zuku is the worst thing in Kenya. Here is my experience. First, they claim that they increased their internet speeds from 15mbps to 20. Frankly, I feel the internet speeds slowed down. Second, they claim to offer loyalty points (which I didn't ask for).. Why offer loyalty points when the internet is so unstable? Third, the internet is so erratic.. As I write, I have not had internet for more than 12 hours. Fourth, they have the worst customer service officers ever.. They show no remorse even when you have a rightful complaint. This company ought to close shop.