Pat Short

Review of Verizon Wireless Cellular

I unfortunately have had to visit many Verizon sto...

I unfortunately have had to visit many Verizon stores with phone issues over several years, and its usually a very frustrating visit where you either have to take a number or deal with a young person with a know it all attitude and to say the least leaves a person feeling belittled and more times than i can count embarrassed and frustrated. However, after deciding to purchase a phone for my husband for Christmas, i decided to try a different Verizon store. First I called the store to make sure they were open and that I had the right location and a very courteous young man named Antonio answered, very professional and extremely kind.
So we went, and I have to honestly say I have never had such an incredible experience as I had at the Chesnut Plaza Verizon store and i have been in customer service as a professional all my life.
We were fortunate enough to have Antonio as our representative and we walked out of that store feeling fresh and knowledgeable and extremely well informed and thankful and taken care of.
I must also add, that the entire staff including manager were so professional while at the same time, made our experience fun and comfortable. This Verizon has our business for our lifetime. Outstanding kudos to Antonio and the entire crew, we now feel like family!