The merchandise is beautiful and wonderful quality...

The merchandise is beautiful and wonderful quality, but there are things I wish were improved. First of all, pricing is always quite high. The shipping and handing can be very steep, and I ve found the same pieces at other retailers for much cheaper if you subtract the exorbitant shipping and handling fees, especially for larger furniture pieces. Also, it s hard to get through to customer service via email or text. They have the support options available but often don t respond for days at a time. I also wish they offered an expedited shipping option, usually there is only one standard shipping option available and with less time it can be long.