Alex Terruso

Review of Venice Lofts Apartments

RENTER BEWARE. The location is great and the apart...

RENTER BEWARE. The location is great and the apartments are decent, but the management here is atrocious.

Air conditioner out for a few days in the middle of the summer? Expect a nice long delay in getting anyone to come out to fix it and ALSO expect attitude from the AWFUL property manager, Cortland!

Garbage disposal broken with refuse spewing out of your sink and water filling your dishwasher? "Not an emergency" according to Cortland!

Flooding on your first floor from the river? Expect Cortland to show up at 7pm on a Friday evening (without notice) as your only chance to get it cleaned up, whether it's convenient for you or not!

They also docked me $60 from my Security Deposit with no explanation and as frugal as I am I am letting it go because I can't imagine the idea of having to deal with Cortland again. That's saying something.

This is on top of the some of the other wonderful benefits of living at Venice:

-Construction on Flat Rock Road constantly, which is the only entrance in and out of the complex. Cortland will do exactly nothing to ensure that you can get in and out conveniently and will (of course) give you attitude when you ask for help in getting the trucks to move!

-Repaving the private parking lots (at the loss of the private parking you paid for) going on for weeks with minimal, last-minute communication!

-The remote-controlled gate to the "private" parking lot for the townhouses randomly staying open for weeks at a time, followed by periods where your remote won't work and you can't get in at all!

If you're looking for a "luxury" apartment experience, look elsewhere. For $2000+ a month you can do much, much better.