This was the worst hotel experience I've ever had ...

This was the worst hotel experience I've ever had in my life. We booked our 2 night stay on a 3rd party website we got charged for our stay which included resort fees. We went to the hotel to check in and we're charged additional resort fees upon check in. We got to our room and the shower curtain bar was falling off the wall so the curtain didn't stay shut. Our phone in the room didn't work at all so thank god we have cell phones. The tv was missing most of the channels a d the ones that did come in were fuzzy. The mini fridge froze our food so there goes a waste of money. So despite all that we decided to try and eat joy ourselves which we did for the most part. Management did give us a restaurant credit so we had some food to eat while there and upon check out they did credit us the resort fees we paid at check-in. When we checked out we did hear multiple other guests complaining about their rooms as well. I'm a local and really like the water park it's about the only awesome thing about this hotel.