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Krista Newill

3 years ago

We were just there last weekend for an ER visit fo...

We were just there last weekend for an ER visit for your young son who fell and needed stitches. The doctor (Pyko) and nurses (McKinna and Brianna) were all fantastic and did a great job taking care of him and keeping us informed of all our options and everything they were doing!!! It's was a very nice and clean, plus we had a kids room with rocking chair that helped him relax while we waited.

I rated them 3.5 instead of 5 stars because we were EXTREMELY disappointed about the check-in area. There is solid glass across the entire area and the admins had to use a speaker to talk to us. Obviously we were upset and trying to communicate we couldn't hear them and two of them were trying to talk to my husband and I through ONE speaker. It's ridiculous and proof that is a BAD set-up is they spelled my sons name incorrectly on the med tags we were wearing. We have never seen anything like it! Clear, and quick communication in an ER is vital.

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