Anabel Moreno-Mendez

Review of MedStar Health, Washington Hos...

DO NOT come here if you'd like prompt/courteous/co...

DO NOT come here if you'd like prompt/courteous/compassionate care. DO come here if you have a death wish. I was referred here from an urgent care clinic RE a concussion/ possible brain bleeding and here's the low-down of my experience here. The "results waiting" section of the emergency room is disgusting (trash and bodily fluids are not cleaned up on a regular basis), there's nowhere for you to get water or food/snacks of any kind while you're waiting (and you're guaranteed to be waiting for a very long time since the staff seems to constantly be dragging their feet), and there seems to be a common theme of minorities and immigrants being pushed to side/ made to wait longer than other patients regardless of the severity of their pain/symptoms (this I realized after sitting in the waiting area for 6+ hrs). Nurses and staff completely ignored a sobbing patient who'd "already been seen" and was "waiting for results." Cherry on top was when one of the male technicians made sexist comments. Not only that but he went as far as joking about women's rugby (what I was playing when I obtained my concussion) being like lingerie football. I've been to some pretty crappy hospitals all over the world, but this is by far the worse.