I honestly wish I could leave 0 stars because 1 is...

I honestly wish I could leave 0 stars because 1 is giving this school too much credit. I worked with a student who attended this school (past tense because they left due to several valid reasons). The way the school handled COVID was insufficient. We struggled to get ahold of financial aid via phone and email to inquire in regards to the students financial aid. You call one department and they tell you to call another person who then tells you the previous information you received was incorrect. It s frustrating all around when all you want to do is talk to a competent person regarding something that should be relatively straightforward at a university. Also, financial aid is not handled properly at all. The student went all semester supposed to get a refund and all of a sudden at the end of the semester they owed a balance. The residence hall I went in multiple times throughout the semester smelled strongly of weed which is not conducive of a productive learning environment. Ultimately, the student left because they did not feel supported or heard by CSU despite numerous attempts to reach out regarding academic and financial aid concerns. This school is supposed to be a supportive environment for black students. However, my student was let down and left to figure things out on their own as a first generation college freshman. Now I m not one to go around and leave bad reviews, but my experience with CSU was truly disappointing ESPECIALLY considering the fact that it s an HBCU. At this time I would not recommend this school to any student or parent. Save yourself all the frustration and look into other HBCU s because frankly CSU ain t it. Step it up CSU...