Heba C.B.A.

Review of Dependable Paving Company, Inc...

We contracted with Dependable Paving to seal our d...

We contracted with Dependable Paving to seal our driveway. From the beginning, the owner started listing why his service is much better than the competition and though his prices are much higher his service is much more superior. I should've realized this was a red flag but I didn't because in general I am a trusting person. The job was performed on July 11, 2018. Same day I called Gary to inform him that there is a hole in the hot tack at the bottom of the driveway. Gary said it must have been the mailman doing and promised to fix it and he patched it days later. A week or so after (Saturday July 21, 2018) the driveway started showing crumbling of the top sealing layer that was applied by them (apprently if I say asphalt I am wrong) on some places. We called Dependable Paving (sent pictures via text messaging) and were told it was normal and that it would show these "scuff marks"due to power steering on a hot day. The opinion that those were scuff marks was formulated even before looking at the marks. Since then, the top has continued to disintegrate exposing the bottom layer. The owner of Dependable Paving agreed to come to our house and he looked at the driveway ( July 24, 2018) and he told us it was due to people turning their wheels while not moving and there was nothing he could do.Prior to his visit he spammed my inbox with probably 4-5 articles about scuffs caused by power steering on hot days. The interesting thing is that the only purpose of his visit to our house is to "educate" me rather than to offer any sort of a remedy. He kept telling me he checked with the internet and this is what it is. Funny thing, if your mechanic or doctor says he consulted with google and this is the diagnosis you'd be concerned so why should this be any different? a professional saying over and over again that the internet told him this is what the problem is should be a source of concern. This driveway is not used any differently than any other in our area and I have not found any other driveways in our area showing this problem. Gary insists many on my street do have the same problems but please do not mistake tire marks with disintegrating material. More importantly, this driveway isn't used any differently than it was before this job was done so why it never had those signs before? It is sad how they conduct business. I am honestly glad they have happy customers but I wasn't one of them. First photo is of the patchwork at the bottom of driveway.