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Grant Challenger Review of Westin Copley Hotel
Checked in late. Woke in middle of night and step...
Checked in late. Woke in middle of night and stepped on wet carpet and discovered it was vomit barely cleaned from I assume the last guest.
Presented this to a front desk person and simply said don t put another guest in the room until it s cleaned properly.
I then gave them a choice to do the right thing by me as the customer. Partial refund or something. About a month and nothing.
Even a gesture would have been nice.
Don t use this overpriced hotel in boston

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