Josh Abbott Review of Northstar Ford
I bought a 2014 Ford F-150 with a $3,500 extended ...
I bought a 2014 Ford F-150 with a $3,500 extended warranty. I was told this warranty was I Quote (Bumper to Bumper warranty). That it covers everything past your three year 36,000 mile warranty. My sales person and North Star ford manager will have you convince this is the case. After bring my truck in for a wire issue that caused the components not work. I was given a call four hours later that my Bumper to Bumper Extended warranty doesn t cover this component because it s the faulty wire that has caused the component not to work. My extended warranty turned into a $4,268 warranty wow. I asked the customer service manager why this issue doesn t cover I was told the extended warranty doesn t cover wiring issues I told the manager the wire is part of the component. He told me I would have to talk to ford about this that he couldn t help me any more. So paid the $689 dollar fix. North Star Ford sold me a 100 percent Lie on extended warranty s. It s an a injustice this is what they are saying to new vehicle buyers. I will personally never ever buy another brand new vehicle from this Dealership I recommend no one else to do the same. $3,500 for an extended warranty that doesn t cover bumper to bumper they sure have some people that sure know how to lie working there. If your looking at buying an extended warranty think again. I can t wait to see what the responses are to this issue. You ll never ever see me buy a vehicle again from North Star Ford all because of a extended premium warranty.

Comments: