Molly Lebowitz

Review of SewVacDirect

This place has EXCELLENT customer service. I live ...

This place has EXCELLENT customer service. I live out of state and ordered a machine through Overstock.com, but it was supplied from Sew Vac Direct. When there was an issue w/ the machine, the store called me within minutes and tried to talk me through the fix. When it got over my head mechanically, they offered free shipping to get it back, quickly repaired and then expedited shipping back to me - with great communications along the way. Can't thank them enough! Especially Hamish! Wonderful service.