I really don't understand the bad reviews, I am am...

I really don't understand the bad reviews, I am amazed how their electricity cost is so much lower than Delmarva power and neighboring states. Do the people that are complaining about their bill know that they are paying at least 30% less than others in Delaware? Over the last month, I have also found their service to the customer to be outstanding. I am considering installing a solar panel system and their expert could not have been more helpful with information and guidance even though the Coop does not need more solar credits like Delmarva does. They have planned well to keep rates down in the future. I can't comment on power failures because we've only had one that didn't last long which is much better than Pennsylvania. Based on 2 years of experience with the Coop, I would say people should appreciate what they have compared to the alternative. Even in PA where you can select your electricity provider, there is no better than this one.