Absolutely very slow response ..the staff over the...

Absolutely very slow response ..the staff over there is very slow in dealing with old customer, ask for how much contract I left, he told me could be done thru app or I had to wait another 50 min event though the shop was preety much quiet and on the top of that he told me it's SATURDAY, ..the thing I don't understand is if it's Saturday n the store is closed then I would be content..but if it is open then be prepared to work and serve the old client..or don't come to work at all...sorry vodafone, as from today u have shortlist one loyal customer...and thanks for ur loyal service..