A

Adam G

3 years ago

Absolutely awful after standing in multiple lines ...

Absolutely awful after standing in multiple lines for what seamed like forever I got my brake kit only to find out it was missing parts when I whent to install it. When I whent to return it for a kit that had the right parts I whent through fore kits all missing parts and had to asemble well as far as I could asemble the brake caliper pads and caliper bracket before any of the staff would take me seariously I was told repeatedly that that's just how they come and that I should talk to the manufacturer about my problem at this point I'd had enough and asked for my money back I was sent to stand in yet anouther line and then told my money would be refunded to my card in 3 to 5 days when I asked u so long they said it was the bank it seams to me that summit isn't responsible for anything I couldn't find a single employe that knew a dam thing unless they had a computer infront of them summit isn't much more then a glorified autozone witch FYI can order me the same crap from the manufacturers I can only imagine the trouble I would have had if i had ordered from the catiloge and not had the store to go to a few hr job took all day and I'm still at square one

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