The museum itself was fine, ticketing staff needs ...

The museum itself was fine, ticketing staff needs to learn what customer service is. The point of getting a citypass was to skip lines. When there are designated area for people holding the pass, there is an expectation that we'll be looked after first. After waiting 5 minutes and being complete ignored, I got fed up and walked to the counter where 2 staff weren't helping anyone but chatting away. I was told to get in line for general admission and for me to "calm down". Great service by America's finest.