William Phillips

Review of Gurney's Montauk Resort and Se...

I am fortunate enough to be able to stay at 4 and ...

I am fortunate enough to be able to stay at 4 and 5 star hotels, so I know when Im at one. This one is not. (Four seasons, I would have expected more) I stayed here a few years ago before the current ownership for less than 300 per night (what a deal). Fantastic views and tolerable facility for the price. I assumed with new ownership, and claims of it being upgraded, that it would be better facilities. Its not in any way. Run down lobby area, poor service and a huge disappointment in every way. Thank God the area was beautiful and worth the trip out to the end of the Island, because Gurneys is NOT!!!!!! Anyone giving this dive 5 stars has never been in a 5 star Spa/Hotel. They charged me just short of a 1000.00 per night, what I would gladly pay for a cool place. This is NOT. I left the next day and expressed my concerns to the manager. I never heard another word back from them, even though I was promised by the manager she would. They charged my card for another night, I will be pursing them for this charge as a matter of principle. This place is rotten. Don't waste your time or money.