Tycie Carter

Review of Bluffton Regional Medical Cent...

I would never recommend anyone going to this facil...

I would never recommend anyone going to this facility. I start from the top down Julie Thompson Chief Operating Officer lies and tries to cover up for the negligent staff. The first night my mother was there she fell. I was told and I quote "oh yeah she fell last night" when I questioned I was told some patients don't like their families to know about these things. I would call multiple times a day to check on my mother and would be told she is in the restroom. My mother was there only because she was transferred from another facility after having Covid. Bluffton was the only facility accepting Covid patients. My mother was left for hours alone in a chair without assistance. After speaking with Julie who advised she would investigate and call me back. I'm still waiting for that callback after a month. For the safety of your loved one my recommendation is to never use this facility. Many ex employees of Bluffton Regional have advised not to go there. Luckily I got my mom away from there before anything additional happen to her.