Showed up with my family for memorial weekend only...

Showed up with my family for memorial weekend only to be told that the hotel was over booked and they could no longer honor my reservation (which I had made 7 weeks before). They offered to pay for us to stay else where, but with the holiday weekend we had to stay downtown and then commute to the resort to use the resort pool. Very disappointing. With having a three year old who naps, this was not my ideal situation. We love the jw and have stayed there many times. I am so disappointed in how this turned out.