Tina Collett

Review of Educational Products Inc.

This is the first time that I placed an order thro...

This is the first time that I placed an order through EPI....thinking it would be easier to order school supplies from them and be done. Was I ever wrong..... I ordered a FOURTH grade pack and instead of receiving it, I received a ton of crayons and about 20 glue sticks. To make matters worse...they are concerned about COVID so no one is there to answer the phone or respond to an email. I have left four messages and sent seven emails and NO response. I spend over $100 and this is what I get? The wrong order and ZERO customer service. I will not comment on my feelings about COVID ....but you are supposed to be running a business COVID or not. If you are open to collect money then you should have someone there to answer the phone! I work for a small manufacturer, and throughout all of the BS we always had and still have someone to answer the phone and help our customer. You have ZERO excuse for this!