My mother has always wanted to go to Vegas so my h...

My mother has always wanted to go to Vegas so my husband and I booked a group getaway for two nights first night here my mother noticed bugs in the tub we spoke with someone at the front desk the lady was short and very unconcerned she said she didn t have time to change the room so she would send house keeping 9 hours later issue still not resolved asked to speak with manager out come Victor Gonzalez he says that he doesn t have anyone that can properly clean the room when we asked for a refund we received nothing this hotel is a total disappointment.