Shelley H

Review of Hornig Companies, INC.

Maintenance rarely calls back or replies to reques...

Maintenance rarely calls back or replies to requests without multiple phone calls or, most often, actually going down to the office and forcing them to acknowledge you.

Mice in the building is a common problem that ,according to maintenance, "they have traps to prevent them from coming in". Um, the mice have thwarted your "traps". Again took multiple calls and finally going to office to get someone to actually acknowledge problem.

Online payment is great, however, neither of my roommates were ever able to get online payment to work for them and no one has ever returned their calls for help with this issue. Also, if one person brings in a check and Hornig hasn't credited the account and the other person pays online it won't let them pay their half and instead gives a message that full payment is due. So frustrating! This will require a call to the receptionist which I am sure will A) not be answered, B) not answered and no call back in an appropriate amount of time (meaning before rent is due) which will then cause a late fee or C) a miracle will happen and someone will answer and this issue can be resolved quickly and with minimal gray hair.

Don't waste your time, energy or money on this company whether you're a renter or someone looking to manage their property, there's better out there (spoken from experience).