Cathryn DeRosa

Review of Hillsborough County Nursing Ho...

My brother has been a resident for the last few mo...

My brother has been a resident for the last few months, and has become so unhappy and depressed with the care he has received. His needs are not being met and when family members call to speak to someone to advocate for our brother, we get the runaround. The social worker is hard to get a hold of and never returns phone calls. My brother is incontinent and will sit in his wheelchair for hours not being cared for, after ringing the bell for assistance. He has waited for more than 45 minutes to an hour for a nurse to come to his room, when he rings the bell.
When staff come in they are overheard saying what are you are ringing for with an attitude. Family members personally have overheard how staff treat our brother. I am tired of hearing that they are short-staffed and this is why my brother is neglected and mistreated. Some LNA's have been overheard being insensitive and unprofessional towards our brother. My brother has stated, "dogs are treated better" than I am treated here. Family have dropped off clothing and food in which he never receives items and our brother is told it got lost. Activities do not invite him to any programs since he has been admitted and do not provide any room visits for socialization. The only thing my brother has stated is that the food is good! We are currently working on finding new placement so our brother gets the respect he deserves. Think twice before you place a loved one here.