James Bowater

Review of Hodson Ford Sales Service & Ac...

Poor customer service.

Poor customer service.

I've had my issues with this dealership and felt that they had been resolved, perhaps not the way I would've liked them to be but still the had been closed as far as I was aware.

When I initially took my car to them I had a number of issues, one of which was a squeaking window. I had been told that this had been repaired.

The squeaking sound has returned to the window and when I asked if I could return my car to have the window permanently fixed so the squeak wouldn't return again, I've been told to visit another dealer!!!

I wouldn't have to waste my time in going to another dealership that is further from my home if the repair had been carried out properly in the first place!