I had a horrible experience at Rex Health Care. It...

I had a horrible experience at Rex Health Care. It started when I went to the Rex Emergency Department at about noon on a Sunday. I had been having pain in my right flank for three days which was not controlled by pain pills. I had had a CT scan at another emergency room which reportedly showed nothing. In the Rex ED I was eventually seen in triage. The nurse was quite hostile because my weakness prevented me from holding my hand correctly when she was trying to take my blood pressure. She actually started yelling at me. She inquired about my pain level and I told her it was a level ten out of ten. She placed me back out in the general waiting area where I was made to wait for two hours with the most sever pain that I had ever experienced. We tried to inquire if I could be given something for pain but was just told that I would have to wait. I made a public spectacle out of myself by involuntarily screaming in pain.. After two hours I was taken back to the an ED examination bed but had to wait there untreated for about another 45- 60 minutes. When taken back to the ED bed the charge nurse came out at which point I asked if I could have something for pain. She responded unapologetically that she could not give me anything for pain until I had been seen by the doctor, The test ordered by the on call urologist revealed me to have a kidney stone which would probably need to be surgically removed.. The on call urologist Dr Brian Bennett admitted me to the hospital and started me on an intravenous solution of D5/ 0.9% saline at 200 cc/ hour and wrote an order for me to receive nothing by mouth. I asked the nurse hanging the intravenous fluid to ask the doctor, then not present if I could have something without the saline since I am a sodium sensitive hypertensive patient. She explained that the doctor ordered solution and that and that it usually agrees with people. According to the nurse Dr. Bennett had said that Dr. Totora my urologist of record would do my surgery at around 7:00 AM. Monday. Twelve hours later I had not had surgery by Dr. Totora ,had not received anything to eat and was still receiving the same intravenous fluid. Despite multiple calls to Dr. Totora's office they would not let the hospital nursing staff know if I was on Dr Totora's surgery schedule. They said that he was with patients and could not be disturbed. At one point his office said that he was actually out to lunch. At around 4:00 PM on Monday my blood pressure had gone up to around 160/96 and my pulse was 130. After I started to have shortness of breath and chest pressure I personally took the intravenous needle out of my arm. Dr Bennett was not accessible because he was in the operating room all day and his nurse would not interrupt him while he was in there.

Caveat emptor