Ok, so I have to admit I hadn't read into anything...

Ok, so I have to admit I hadn't read into anything before booking with this company We had two completely different experiences: the ferry on the way there was absolutely hell; it was a tiny, tiny boat with NO life jackets - yes, I repeat no life jackets - and the driver drove so crazily. I feared for my life as we bounced through the waves and the boat rocking like mad. It was extremely fast though. I think we were there in 40 minutes. Safety was the issue here.

On the contrary, on the way back, the service was great: the boat was huge, had life jackets, and an inside area if you wished to stay below deck. It was still a rough ride at times (can't be helped due to the sea) but it was a more normal experience. This trip took 1.5 hours and was quite enjoyable.

At no point were we informed about travelling on different boats with different durations!

This is a very Cambodian style transport in my opinion. Times need to be taken with a pinch of salt in Asia in general so that wasnt the issue!