Just called to enquire and check the breakfast inc...

Just called to enquire and check the breakfast included as of booking.com. The American lady who answered was very pushy on the phone and told me I had to book then and there and that they were offering free parking which booking.com didn't in the package.
I said I would call back and she said I'll just book it for u now and give you a cancellation exit I said no and she said otherwise you will loose your room so I hung up. Couldn't get a word in to pushy and rude for my liking. We will spend our money elsewhere