David Komm

Review of Cranney Companies

First the tec, Karl, was great. Very friendly prof...

First the tec, Karl, was great. Very friendly professional and explains everything very well. My low rating has more to do with the way they setup appointments now which feels like a bait and switch. When I setup my appoint for annual service I was told $79. But it turns out that was just to show up to my house and the actual service cost $309. So the total bill is almost $400! At no point when I made the appointment did they say there would be any cost other than the $79 and since it s an annual cleaning it seems like there are not a lot of variables involved. Especially since they boiler is only a year old and they installed it. I will be looking elsewhere for next years service.