This place was beautiful but definitely for the ki...

This place was beautiful but definitely for the kids. The pool didn't seem very clean but I'm sure it's hard to do with so many kids ...
The beds were very uncomfortable.
The part that bothered us the most was we drove a couple hours to get there and arrived at 3pm when we were told we can check in on the phone. Well the guy at the front desk told us our room won't be ready until 4pm and basically told us to kick rocks and he would call us when our room was ready. We went across the street with my young child in the heat and waited for the call that never came. We finally just went to the room ourselves around 4:45ish and it was clean and ready. I thought that was very rude and unprofessional. It wasted our day which we payed for.. I won't be coming back to this place in particular but my young son did enjoy his birthday at the lazy river..