Very unpleasant :(

Very unpleasant :(
It's just that from the very beginning, a service that is unique in its shame, never ceasing. The girl at the front desk talked with the butler for about 10 minutes before she bothered to pay attention to the guests tired from the road with their belongings. Level. Instead of a room with a bathroom, we were given a shower. We didn t want to resolve the issue until we decided to cancel the booking and move to another hotel. As the manager said, but we did not have such inconsistencies, this is still nonsense (the number does not correspond to the photo from the booking). ARE YOU SERIOUS NOW? WHAT ARE YOU Proud of? NO PANCAKE THIS IS NOT A PRIDE. MY GRANDMA, HOTEL DIRECTOR IS 26 YEARS OLD, FOR SUCH ANSWER I WOULD FIRM A TEAM MEMBER. This is education, level. The world standard is immediately felt. They made an excuse that they were not free. When it came to canceling the reservation, they changed it to a room with a bathroom. Cherry on the cake, it was literally next door. How, they ended!) The number was given with a combination function, that is, with a locked door, combining another number with ours. All the rest we enjoyed the scandals of neighbors and the scandal of their unfortunate son. Soundproofing - level. In an internal "Italian" restaurant, a Russian chef does not know how to cook tiramisu (please, do not be too lazy to read the recipe and compare with what they bring you). And the waiter does not know that tortellini is pasta (which is indicated in their menu) and tactfully corrects (!!!) the guest "well, the dumplings are so yes")))) Even this wretchedness is touching.
On the territory itself, you will not find anything but a dry lawn, no beautiful landscape composition, there is nothing to please the eye.
In the table tennis area, every racket is unusable. Not surprising.
The staff communicates at the qr code level: - tell me, please, ...
- Here's the code. Scan. Read on.
Damn, why are you getting paid at all, you are here to answer the client's questions.
The service department reacted sensitively, but always itself could not force subordinate departments to satisfy the requests. I called back and asked if they brought it? Three times. They brought it on the fourth. The broken connection system in television was not repaired. A guy came and poked the buttons, realized that it was not we who did not cope with the system, but that it really failed, left. He was never seen again. Probably not able to.
Thanks to the pool and beach service, the smiling waiters in the dining room, the polite and attentive cleaning ladies. There, everyone is in their business, they cope.
About breakfast, by the way, complete lies. Nothing they are fancy. If you are at sea, you probably want to have access to fruit. At breakfast there were green peaches, sometimes cherries, apples. The diversity of the south, this is a choice)))))
The spa was often ice-free, I don't know why, judging by the smell, cleaning is rarely done.
And the funniest thing is that we really love billiards. They deliberately took this hotel for games. Before arrival, I personally spoke with the manager who said "all common areas are available for guests. Restrictions are removed" billiard closed. Already Turkey and Tanzania accept tourists, but not Radisson billiards. You are unique in your wretchedness. Consider one as a good grade.