I have been purchasing furniture from this Ashley ...

I have been purchasing furniture from this Ashley store for many years. I made an additional purchase last November. I was treated with the utmost rude and umprofessional manner I have ever experienced anywhere anytime in my life.
The unrelenting rudeness and lies prompted a cancellation of both the financed portion and the credit card portion of my furniture order.
This refund process started because of an unauthorized charge on my credit card that I was told I would recieve back but never happened because the credit refund was never submitted to corporate to process. This was a lie. It was a lie because the customer relations department at corporate continued to tell me they had no record of any refund credit in process. Ultimately my credit refund swelled to $760 which Angela would not submit to corporate for my refund although every conversation I had with her she promised that the correct paper work had been submitted.
Additionally whenever Angela swore the refund process was underway I immediately contacted corporate who again told me nothing was being processed regarding any credit or refund for me. Corporate agreed with me that I was being lied to on multiple occasions. Finally after being connected to Lydia Smith at corporate she listened to my problem and processed my refund which I received in less than two days. I am now done with that store and the lies and deception that I incurred as a good customer.
Also one day when I was there a woman came into the store and asked for help to get her mother out of their car and into a wheelchair. This wheelchair is the store's wheelchair for the purpose to help handicapped customers to get around the store to shop or pay a bill.
The woman told people that her mother had cancer and was weak from her treatments. The employees offered no help for the woman and when told that her mother had stage four cancer, the response she got was "Yeh well good luck with that" and the employee turned away and left these two women to fend for themselves.
This store and these employees are rude, biased, unprofessional liars.
STAY AWAY THEY DO NOT DESERVE YOUR
BUSINESS.
Shop at the Elmwood Store. The people there are worth the drive. You will be treated as a customer with dignity and respect not lies and deception.
Dennis M. Scaccia