My mother went here for rehab once & it was a good...

My mother went here for rehab once & it was a good experience for the most part. However, I recently tried to get her into their Long term living. The woman in charge of deciding if they will take you and if you will be eligible for Masshealth or not did NOT know how to read a bank statement. She couldn't figure out the difference between withdrawals & deposits & therefore said that they should not accept my mom. She then proceeded to accidentally leave a message on my voicemail that was meant for admissions saying rude, & condescending things about me & saying that she knows they need to fill beds but she didn't feel comfortable with it. The next day my mom got approved for Masshealth & CH said they would take her but had no beds available, she is now at Life Care Center in Auburn which has been great. Im still waiting for a response from CH