Mujahi Harper Review of MEI, Inc
Only giving one star because Google will not let m...
Only giving one star because Google will not let me give ZERO because that is what they deserve
I have been with MEI for a little over a 1 1/2 years nothing but issues. Customer Service SUCKS, they are so RUDE. I have never spoken to any company that is so RUDE. Even if they have bad service at least the customer service was decent. NOT with MEI. They suck. Give you the run around every time you call.
I called in 8/23 for them to pick up their vehicle. Here it is 9/11 and I'm still calling and waiting. When I called they told me to put the keys in the car and lock it. That is what I did, they were supposed to come to pick it up within 2 days...NOPE. I returned a call from Walter Saturday 9/8 and he assured me the car will be picked up by the end of the weekend. I get up for work Monday 9/10 car still there. I called and spoke to Walter yet again and he states I am on the list and it will be picked up today. So here it is 9/11 afternoon and the car still sits in front of my house. REALLY???? So I call them almost 1p 9/11 Spoke to 4 different people due to them hanging up HELLO!!!!!!!! I have my information 4 different times. The last RUDE a** person I spoke to Raquel I believe she said. She stated that they transferred my case to her REALLY???? What happened to Walter? See a prime example of the customer service. I will never deal with them again! I was never late on my payments. When I changed jobs I had to call them every 2 weeks and let them know I was paying my payment in another 7 days.
Just HORRIBLE all the way around!
Lesson Learned!
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