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Doug Insole

4 years ago

Contacted them as was fitting their handleless rai...

Contacted them as was fitting their handleless rail system on kitchen. Specification showed that holes were 10mm from front of carcase (had been pre-drilled by carcase manufacture), however supplied brackets had pre drilled holes 13mm from front. Uncooperative, unwilling to discuss matter on phone, led to delays in fitting kitchen. Wouldn't say whether wrong brackets had been supplied or if these could be replaced. Extremely poor attitude when only trying to resolve issue created by them

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