J

JP Foley

4 years ago

I'm a Platinum member, called for a room for Thurs...

I'm a Platinum member, called for a room for Thurs to Fri(one night.) Cornell is graduating on Sunday, they still had rooms available, yet they still jacked up the prices to $185 per room for no reason(they weren't close to sold out) I asked for deferment/offset as I wasn't part of the college, in Ithaca for one night on business, my IHG account reflects that activity weekly. The manager Matt M wouldn't budge, they offered a do me favor rate of $157 which was still not acceptable. I'll never stay at that hotel and I'm going to build up my Hilton Honors points. That was an easy fix and, perhaps, personal hubris prevailed over Platinum member loyalty....and I will respond in kind, thanks HIE Ithaca. Bye

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