This review is specifically about Suburban RV Part...

This review is specifically about Suburban RV Parts. I have a trailer with a Suburban outside 2 burner stove. Since I've had the trailer (2 years in November) I've been told that it's in working order by the RV site I bought it from while it was covered by their one year warranty, but I've never been able to get it lit. I discovered via the booklet for the stove that there is a 2 year warranty on the stove. I contacted someone (at this time I can't remember if it was at Suburban or Airexcel) after an email on Suburban's site was not responded to. They gave me a RV repair place locally to where I live in Northern California. I made initial contact with them on May 5th. I was informed by them that it was in fact under warranty and Suburban was shipping the part on 5/13 or 5/14. On 5/26 (14 days after it was supposed to be shipped) I sent a text to the local RV repair company asking if there was any word. I did not get a reply and on Saturday 5/30 I phoned and left a cancellation message that I was tired of waiting and I was going to Plan B. I ordered the part on Saturday 5/30, received it on Sunday 5/31 and installed it myself onthe morning of 6/2. That's less than 4 days. I finally got a response from the RV repair place that the part arrived on Friday 5/29 and he scheduled me (without asking if it was OK) to install the part on 6/2 at 10:00am. I told him to check his voicemail because I cancelled. He said he was out of town from Wednesday 5/27 until Monday 6/1. If I ran my own business, I would think I would have my phone with me for texts and voicemails. I then sent Suburban another email with a request to call me so I could discuss their warranty repair companies and have never received a response.
Basically I'd say RV warranties are worthless.
What a way to run businesses.