Chris Kirby

Review of Toyota of Wilmington

****BUYER BEWARE!!!****

****BUYER BEWARE!!!****
Sorry does not even begin to describe the frustration I have been through with this dealership. I have been looking for a truck to buy for over 2 months! I came down this way on vacation, found this truck online and called. Amanda told me that the truck was for sale and that she would take pictures of t for me to see. I told her I was an hour and a half away and that as soon as she sent me the pics I would drive up the coast and look at it. I never heard back from anyone and I never received and pics. I called back 2 hours later a d was told that Amanda had given the duty of photographing the truck to another scumbag salesman and that THAT scumbag salesman was told by the General Manager that the truck was being held for someone that he had in mind that might or might not want it. So I asked when I was supposed to have been told any of this and the lady on the phone said she didn t know. So I told her I wanted to talk to the manager and she put me through to some guy who made no apologies and offered no reason why I wasn t told any of this.

BOTTOM LINE!!! SPEND YOUR MONEY AT A PLACE THAT RESPECTS THE CUSTOMER AND DOESN T TREAT PEOPLE THIS WAY. I got no apologies for a wasted day of my vacation. I will make NO APOLOGIES to this outfit for having no morals or scruples when it comes to their interactions.

Remember: you were warned. Buy at your own risk...