Abby Carpenter

Review of Marriott Hotel & Suites Cedar ...

DO NOT BLOCK ROOMS HERE. The way the Marriott choo...

DO NOT BLOCK ROOMS HERE. The way the Marriott chooses to run their business is appalling, and the worst hotel service I have ever encountered. In October, we blocked off 30+ rooms for our wedding in August because we have almost all out-of-town guests. We went to the Marriott, worked with the people there, and signed the paperwork. This was all done 10 months in advance of my wedding. All of our guests were told to book their room at the Marriott, as this is on the website, and all the invitations. This Wednesday, with only 40 days left before my wedding, we are notified that the Marriott CANCELED our entire block and gave ALL of our rooms to someone else. I am absolutely out of luck. The lady on the phone just kept saying check your contract we reserve the right to cancel our blocks at any time. This could not be more disappointing. The entire point of a block is to have rooms reserved, so that 40 days out, my guests will have somewhere to stay. The fact that the Marriott canceled my block with this short notice, and that my time and the contract mean ABSOLUTELY NOTHING is indescribably frustrating and absolutely the worst business you could ask for when trying to plan your wedding. DO NOT BLOCK ROOMS HERE FOR ANY REASON. Choose to have your wedding guests or any other guests stay anywhere else.