J

Jennifer Del Castillo

3 years ago

Buyer beware and stay away from this company!! The...

Buyer beware and stay away from this company!! They are terrible with zero customer service.
I had an order placed for some interior closet doors what is now 2 1/2 months ago, while it was supposed to ship in a few days.
The product has been delayed multiple times without any notification from anyone! Had it not been for my contractors constant inquiries as to where the product was, we would have been left in the dark. The customer service is beyond awful, between being placed on hold for extended amounts of time, to being advised if satisfaction was not being met to cancel the order.
Seriously! After the significant wait time for this product and zero communication with respect to delays and/or back orders they take no responsibility for the inconvenience this hold-up has caused and advise to cancel if not happy instead of offering some form of compensation. Clearly, customer satisfaction is not a priority.
I highly suggest anyone considering buying products from this company to look elsewhere. Save yourself the time and stress of dealing with anyone from this horrendous company.

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