thomas nelson

Review of Londonderry Dodge Chrysler Jee...

I was recommended by a friend so I traded my 2013 ...

I was recommended by a friend so I traded my 2013 for a 2015 sport love the truck my friend who referred me there was suppose to get 500 for referring me. He is still waiting went in numerous times to inquire about it they said they sent it to him but was shocked when my sales man said it was only 250 not sure why I was lied to and still he has no received this little bonus. It has almost been 8 months since I drove off the lot pretty sad. I had a bad experience with Capitol jeep in the past so I went here should of went back to Capitol Jeep. But the new truck manager did step up and install a back flip for me. I never have received any communication from this dealership since I had backflip installed. All my sales man wanted was a sale in the future I will not ever roll on that lot again I don't get my services don't there either why be a loyal customer when they don't seem to care. My friend who was suppose to receive the referral bonus really needed it so instead of putting a option on my truck I wanted to help out my friend for the referral bonus. As he could of used it then for his child. Hate being just another number. So I manned up and gave him the 500 myself and told him they sent it to me instead. I feel if you say and promise something stick to your words....Thanks from one disappointed customer...........