Kassandra Glaze Review of South Birmingham NHS Trust.
THE WORST HOSPITAL I HAVE EVER BEEN IN!!
THE WORST HOSPITAL I HAVE EVER BEEN IN!!
Rang after having eye troubles throughout the night, so rang the hospital reception to see what was the best route to come in to the walk in eye center, to which i was advised to go to A&E where i would be referred to the eye clinic itself once i had been seen in triage.
So off i went to A&E where i sat for 3 hours before been seen, a wait time I would expect If it was busy, but with only 3 other people in the waiting room i found this only to be ridiculous. after asking the receptionist how long I would be waiting for going in to my 3rd hour, she advised that I was waiting for the eye center to open at 8.30 before i was to been seen.
I was then seen but what i can only assume was a doctor, who seemed to only make out that i was something of a pleb and gave me eye drops that i already had with me. I was then advised that if i wanted my eye examined correctly that i would have to go and check in at the eye clinic and wait in a further que.
After this whole experience I now understand why the hospital is so slated, with no staff training or knowledge of their own departments and doctors treating you like your an obstruction in their day, how can a hospital be run so badly?
The only person who seemed to have any kindness or personality was the women who checked me in at 4am in the morning.
I am in shock that it is this sort of service to which my taxes support.
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