I see that the good reviews come from persons who ...

I see that the good reviews come from persons who went to the office in person, If you choosed to mail your certificates instead you are screwed.
Sending your certificates by mail means too much waste of time and money and bad customer service.
Things are not clear at first they tell you that the regular service will take 10 days and you find that you get 10 business day just to get a schedule for your degree evaluated and after that they will mail you the evaluated certificate which may take 3 to 5 business days so total wait is about 20 days and period of wait wasn t that clear when you paid the $200
Second thing after you pay the $200 you get an email tell you that they will not mail your original certificates ( I don t know how its a mailing service and its not intuitive that they send your originals back ) and you have to come to pick it up or pay $40 or $15 to get you originals back, so i was like what ??? Why things wasn t that clear at the beginning?????