Their food options and the quality of their food i...

Their food options and the quality of their food is outstanding, but I had one of the most disappointing experiences tonight from the wildly incompetent service. Asked the waitress if our order was correct 3 times. She said yes each time. Yet when our check came when we decided to leave, she clearly had placed the wrong order, leaving everyone hungry, feeling cheated, and upset.

I arrived with a group of 5 at around 5:30pm, excited for their fondue after having heard many great things. We asked for an order of the classic cheese fondue for 5, which is $58. The waitress brought out the pot with a relatively small amount of fondue for the size of our group. For reference, a smaller piece of bread that was brought out with the fondue was only covered by half when fully placed in. I asked her if she could check and make sure our order was correct. She insisted it was and that it should be more than enough for four... even though we're a group of 5... Ok... As expected, we'd finished all of the fondue quickly since there was so little of it (and it was admittedly delicious). We asked her if we had to pay the full $58 for a second pot of fondue and she said yes. I again asked her if the amount of fondue was correct. She again insisted yes, and added that they overestimate for the serving size and it should've filled 6 people... yet all 5 of us were still hungry... After our group debated whether or not to buy a second pot or to leave, we gave her a third chance by asking her again if she could please check and ensure the amount we got was correct for $58. She again said yes. Since we were feeling ripped off, we asked for our checks. On our checks, she had very clearly put in an order of Classic Cheese Fondue for 3. FOR 3 PEOPLE. At least it was only about $38 total for the entire group. I generally don't even bother writing negative reviews, but wow, what a trip this was.

I'm not asking for this waitress to be fired, but talk some sense into her or at least teach her to count to 5. We'd clearly stated many times that we were a group of 5 and that we were willing and expecting to pay at least $58. Yet our checks/the order she put into the kitchen clearly said for 3 which totaled to be about $38 for the fondue. I would've only given a single star, but the food was absolutely delicious so it gets a second.