May May

Review of Community Health Center of Bur...

This place needs different personal and/or directo...

This place needs different personal and/or directors. I had two ultrasounds done on 12/3 for a large cyst. CHCB received the results on 12/7, and they said they dont have it. Because I haven't heard anything, I called on12/18 NWMC for them to re-fax my results to CHCB, and they did. I have been calling CHCB daily since 12/18, sometimes 2 times a day for someone to call me back about my results and NOTHING!!! No one call, no one email, no one letter. It is more than disrespectful and aggravating for me, the patient. They are leaving tomorrow, 12/24, and pretty much they are not coming back until 12/28. This is such a poor quality of care. Because giving the results to your patients is also part of the care.

Update* I had no other choice than to go in person to get my results on 12/24. After waiting 30+ minutes because they couldn't find the Ultrasounds' result, the receptionist gave me a copy of the findings; however, I had to wait until Tuesday (12/29) for a doctor to call me to tell me what the results were.