Nicole Nowell

Review of St. Charles Nissan

Very friendly. I've been coming here for years, an...

Very friendly. I've been coming here for years, and somehow this recent visit went unnoticed by the scheduler. I showed up on time for my appointment and was passed between employees because they couldn't find my appointment... Very frustrating to say the least and all I needed was an oil change. I showed them my email for my appointment and they finally realized I wasn't making it up. Something needs to change here. I've been scheduling my appointments online for years and never had a problem. Next time I'm just going to call, I guess...